REFUND POLICY

Cancellation and Refunds:

Users can cancel their subscription at any time by contacting customer support or through their account settings on the website.

Refunds for monthly subscriptions will be prorated based on the remaining unused portion of the subscription period.

Annual subscriptions are eligible for a prorated refund within the first 30 days of purchase. After 30 days, refunds for annual subscriptions will not be provided.

Refunds will be issued to the original payment method used for the purchase.

Refund Eligibility:

Refunds are only available for subscription fees paid directly to the booking room service website.

Any additional fees or charges incurred by the user, such as transaction fees or taxes, are non-refundable.

Users must provide a valid reason for requesting a refund, such as dissatisfaction with the service or technical issues that prevent them from using the platform.

Processing Time:

Refund requests will be processed within 5-7 business days of receiving the request.

Once processed, it may take additional time for the refund to reflect in the user’s account, depending on the policies of their financial institution.

Exceptions:

In exceptional cases where the booking room service website fails to provide the promised features or experiences significant downtime, users may be eligible for a full refund of their subscription fees.

Refund requests due to technical issues or service interruptions will be evaluated on a case-by-case basis, and refunds will be provided at the discretion of the booking room service website.

Contact Information:

For refund requests or inquiries, users can contact customer support at [email protected].